Apology Letter. Nama: Yesika Yosefia Pardede, Npm: 27215236, Kelas: 3EB19

Apology Letter

Nama : Yesika Yosefia Pardede
Npm : 27215236
Kelas : 3EB19

December 15th, 2017

SANTIKA OPTICS

Jatiasih street, Number 06, Bekasi Selatan

Dear Ms. Gaby,

With my great concern the incident that you experience our customer service. Upon hearing this problem, I would like to file an apology on behalf of our company. We take all necessary steps to ensure it does not happen again.

Our policy to return or return items that do not suit you. When you contact our customer service department.
Feel free to contact me personally to discuss any issues you may encounter. We look forward to continuing the relationship with you and hope to serve you once more.
Best regards

Sincerely,

SANTIKA OPTICS